hdmusic90 Terms and Conditions

1 Definitions and Introduction

These terms and conditions ("Terms") form a legal agreement between the authority operating the hdmusic90 platform and its registered members. The following terms are used with specific meanings throughout:

• "Platform" — The hdmusic90 website and all associated digital services.
• "Member" or "User" — Any person who has registered on the platform or is using its services.
• "Account" — A member's personal registration profile and wallet.
• "Bet" — Any wager placed on a game or sports event.
• "Bonus" — Any incentive funds or rewards granted by the platform.

By accessing hdmusic90 or creating an account, you expressly confirm that you have read, understood and agreed to these terms in full. If you do not agree with any term, please refrain from using the platform.

2 Eligibility and Registration

2.1 Age Requirement

To register and participate on hdmusic90 you must be at least 21 years of age. This platform is strictly prohibited for minors. The platform may request valid identification at any time to verify age and reserves the right to suspend an account until verification is complete.

2.2 Single Account Policy

Each member may operate one account only. Creating multiple accounts by the same person is strictly prohibited. If this rule is violated, all associated accounts will be closed immediately and any bonuses will be cancelled.

2.3 Accuracy of Information

All information provided at registration must be accurate, complete and up to date. Providing false or misleading information may result in account cancellation and suspended withdrawals. If any information needs to be updated, contact us immediately via live chat or at [email protected].

3 Account Security

The security of your account is entirely your responsibility. Follow these security rules strictly:

• Keep your password strong — use a combination of letters, numbers and special characters.
• Never share your login details with anyone.
• Always log out after using a public or shared device.
• If you suspect unauthorized access, change your password immediately and notify support.

hdmusic90 will not be liable for any loss resulting from third-party access, unless it is proven to have been caused by a security failure on the platform's own part.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

The payment methods currently accepted at hdmusic90 are: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all methods is ৳200.

• Deposited funds are generally credited to your account within a few minutes.
• If there is a delay due to banking processes, contact support immediately.
• Deposit transactions must be made from a payment account registered in your own name.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Standard withdrawal processing time is 30 minutes to 3 hours. Payment is completed after the withdrawal request has been verified. Withdrawals can only be made to the same payment method used for the deposit.

• Account verification (KYC) must be completed before submitting a withdrawal request.
• Withdrawals may be held until any active bonus wagering requirements have been met.
• The platform reserves the right to request additional verification for unusual transactions.

4.3 Ownership of Funds

Funds held in your account are for your personal use only. Placing bets on behalf of a third party or operating an account funded by a third party is prohibited.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit up to ৳20,000. For example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.

5.2 Wagering Requirements

A 15x wagering requirement applies to all bonuses. This means bonus funds must be wagered a total of 15 times before a withdrawal can be made. No withdrawal from bonus funds is possible until wagering is complete.

• Wagering must be completed within the specified time after accepting a bonus.
• The contribution of bonus bets may vary across certain games.
• Attempting to use bonuses across multiple accounts will result in all bonuses being cancelled.
• Attempting to earn bonuses through fraudulent activity will result in account closure.

5.3 Other Promotional Offers

Various special offers, cashback deals and tournaments are announced from time to time. Each offer has its own terms and conditions, which are clearly communicated at the time of the announcement. In the event of a conflict with the general terms, the specific offer's terms will take precedence.

6 Gaming Rules

All games on hdmusic90 are operated through fair and impartial technology. The following gaming rules are mandatory for all members:

• Game outcomes are determined by Random Number Generator (RNG) technology and cannot be manipulated by any member or by the platform.
• If a software error or technical issue produces an abnormal result, the platform reserves the right to void that round.
• If a game is interrupted due to a network disconnection, it will resume from where it left off when the connection is restored.
• In live casino games, the dealer's decision is final, and any disputes will be resolved by reviewing the game log.
• If a sports betting event is cancelled, the related bet will be voided and the original stake returned.

For any questions about game rules or results, contact our 24/7 live chat support.

7 Prohibited Activities

The following activities are strictly prohibited on the hdmusic90 platform. Violations may result in immediate account closure and forfeiture of funds:

• Fraud and Software Manipulation: Using any software, bots, scripts or algorithms to influence game outcomes.
• Money Laundering: Attempting to legitimize funds obtained from illegal sources through the platform.
• Bonus Abuse: Collecting bonuses using multiple accounts or false information.
• Account Sharing: Allowing a third party to operate your account.
• Hacking or Cyber Attacks: Any attempt to compromise the platform's security.
• Abusive Language: Harassing or disrespectful behavior toward the support team or other members.

8 VIP and Loyalty Program

hdmusic90's VIP program has five tiers. A weekly cashback benefit applies at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.
• Diamond: Up to 1.5% weekly cashback.

Progression through VIP tiers depends on a member's ongoing activity and loyalty. The specific benefits and cashback rates at each tier are subject to change and will be updated with prior notice.

9 Responsible Gaming

hdmusic90 takes responsible gaming very seriously. We believe gaming is for entertainment, not addiction.

• You can set your own limits for your mental and financial wellbeing.
• You may request a temporary or permanent account closure at any time.
• The support team is always ready to help.
• Only play with money that, if lost, will not affect your family's daily life.

For more information, visit our Responsible Gaming page.

10 Privacy and Data Protection

Your personal information is highly valued by us. hdmusic90 uses SSL encryption technology to keep all your data and financial transactions secure.

• Your information is never sold or transferred to any third party.
• Anonymous analytics data may be used to improve our services.
• Information may need to be disclosed to government authorities due to legal obligations.
• You may request to view, correct or delete your information at any time.

To read the full privacy policy, visit our Privacy Policy page.

11 Dispute Resolution

In the event of any dispute or complaint, follow the process below:

• Step 1: Notify the support team directly via 24/7 live chat.
• Step 2: If the matter is not resolved through live chat, send a detailed email to [email protected].
• Time Limit: Complaints must be submitted within 30 days of the incident.
• Investigation: Upon receipt, the matter will be investigated and a response provided within a reasonable time.

The platform's decision is considered final and binding, unless clear evidence of a technical error is found.

12 Limitation of Liability and General Provisions

12.1 Service Availability

hdmusic90 strives to provide uninterrupted service at all times, but temporary disruptions may occur due to technical maintenance, server upgrades or unforeseen circumstances. The platform's liability for any loss caused by such disruptions is limited.

12.2 Third-Party Game Providers

hdmusic90 is not directly liable for issues with the software or services of game providers including Pragmatic Play, Spribe, JILI and PG Soft, but will provide full assistance in resolving any such issues.

12.3 Amendments to Terms

hdmusic90 reserves the right to modify these terms and conditions at any time. Members will be notified as early as reasonably possible in the case of important changes. If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions.

12.4 Right to Close Account

Any member may request to close their account without stating a reason. Likewise, the platform reserves the right to suspend or cancel an account in the event of a breach of the terms and conditions. Members will be given the opportunity to withdraw any valid balance before the account is closed, except in cases of terms and conditions violations.